Vi’s best International Roaming plans spanning more than 80 countries are divided into 2 categories: The Pack benefits vary as per the country you travel to and depending on whether you are using a postpaid number or a prepaid. So, you don’t need to buy different packs for different countries.
One pack works across more than 80 countries. Vi has the simplest structure for International Roaming packs. We currently do not have this facility for prepaid customers.ġ) How does the Postpaid International Roaming Pack work? How do I know what is the pack benefit in the country I travel to? This pre-booking facility for the best International Roaming plans is available only for postpaid customers. However, once the pack is activated, you cannot cancel the request irrespective of whether you travel or not. Just in case, your travel plan gets changed for any reason, you can cancel your pack activation request any time before the pack activation date. The pack will get activated at 00:00 hours on the date you submit the request. You can submit a Future Dated Request on the Vi App or Vi website, as per your date of travel. Yes, you can activate an International Roaming plan up to 60 days in advance. With the best international roaming plans from Vi you can avoid bill shock and travel stress-free.Ĥ) Can I activate an International Roaming plan in advance? However, it is advisable to activate the international roaming service and pack before you leave India. You may need to switch off your phone and switch it on to get it latched on to the available network once the service is activated. The service takes about 30 minutes to get activated after you have submitted the request. YES, you can activate International Roaming Service after reaching another country, through Vi app or Vi website connecting to a local Wi-Fi. One can activate the service by visiting the Vi app, the Vi website ( or by calling up our Customer Care on 199 (toll-free).ģ) Can I activate the International Roaming service/pack after reaching another country? Postpaid users need to activate the International Roaming service before leaving the country. NOTE: If you activate an International Roaming plan before leaving India, you will NOT be charged the International Roaming service charge of Rs99.
The service charge of Rs.99 recurs every 28 days if you continue to be in International Roaming.
Only upon using your Vi prepaid mobile on International Roaming (for Outgoing calls, Incoming calls, Outgoing SMS & Data usage), you will be charged an International Roaming service charge of Rs 99 covering the next 28 days, in addition to the usage charges at applicable rates. You can even book your pack up to 60 days in advance to avoid any last-minute hassle.Ģ) How can I activate the International Roaming service on my number?įor customers from Kolkata, West Bengal, Orissa, and Bihar circles: Send ACT IR as SMS to 144 (toll-free)įor customers from all other circles: the International Roaming service is pre-activated.įor all Vi Prepaid subscribers, there are no charges for the service till such time the phone is not used on International Roaming. Based on the place and span of your travel Vi offers the best international roaming plans. Simply log in to the Vi App on your Vi mobile or visit choose an IR pack as per your requirement and submit the pack activation request. © Hutchison 3G UK Limited 2002 - Present.1) How can I purchase an International Roaming pack? Hutchison 3G UK Ltd | Registered address: 450 Longwater Avenue, Green Park, Reading, Berkshire, RG2 6GF | Registered in England & Wales | Registered company number: 03885486 | Authorised and regulated by the Financial Conduct Authority (registration number: 738979)
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